General Terms and Conditions


This website is operated by Clever-cool, S.L.. as user of this website you acknowledge that any use of this website including any transactions you make is subject to our terms and conditions below.

General terms and conditions stated here, will apply to all transactions made in www.clever-cool.com, domain name owned by Clever Cool , S.L. a limited liability company formed in Spain CIF:  and registered in the Trade Register of Madrid (Volume…).

Clever-Cool is a Madrid-based company and it’s located at Madrid.

Access to Clever-Cool and its usage are ruled by the following conditions:

Access to the website, usage and purchase of any item at  www.clever-cool.com imply that you have read and accept our terms and conditions.

Legal details can be found in our privacy policy and retraction rights. You can also visit our HELP section about orders and deliveries, as well as other information of interest.

Clever-cool reserves the right to change these terms and conditions at any time without prior notice. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. If you do not agree to these terms, please do no use the site.

Website services will require registration and subsequent access to those services will be subject to an approved login name and password.

Information that you provide on this website must be accurate and complete. All Passwords details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times.

The user is the one and only responsible of Clever-cool.com usage and its contents.

In case of any suspicion of illegal activities, or infringement of our terms and conditions, Clever-cool.com reserves the right to deny the user access to the web, without prior notice.


Prices shown in the webpage for countries within the European Union include VAT, where applicable, which is the only tax in this case, so no further charges will be added.

Prices shown in the website for countries outside the European Union do not include VAT, so any applicable taxes will need to be paid upon reception of goods.

You can contact your country’s custom office and ask for a detailed list of such expenses. Should you decide to retract from buying the product you have ordered in Clever-cool.com once you have received the goods, you will be responsible for all delivery expenses, taxes or custom charges, including the return delivery to Clever-cool office. The full amount will be deducted from the total to be refund.

In the case of made to order purchases returns are not permittedas it will be an item specifically bought and delivered to the person who places the order.

We are obliged to declare the exact value of the items and we cannot alter this under any circumstances.

  • How to buy through Clever-cool.com
    • The first step will be to fill in the e-application form at your disposal and send it to us following the steps provided.
    • You must specify contact details and the best possible description of the product you are looking for.
    • We will get back to you in a period of time no longer than 48 hours (working days) by sending you a personal non-transferable link that will lead you to the product file.
    • La file will have a picture and full description of the item together with the price and delivery time.
    • You will also be asked to choose the form of payment, credit card, bank transfer or cash on delivery.
    • Once you submit your order, a confirmation of the order and order number will appear on your screen. We recommend you print out a copy of the order number in case you don’t get the e-mail that will be automatically sent to you with the order confirmation and number.
    • Clever-cool can refrain from carrying out purchase orders that either do not have solvency guarantee, are incomplete or in case products are out of stock. In any of these instances, you will be notified by e-mail, stating the reasons why your order cannot be processed.
    • Every time you place a purchase order in the website, you are accepting Clever-cool terms and conditions, privacy policy, retracting rights and all contents of Clever-cool.

Clever-Cool.com offers luxury products of the highest quality. These products are carefully selected under a strict quality control directly from manufacturers.

Clever-cool.com do not sell second hand, damaged or low quality product according to the market standards.

 1.1 Form of payment

When placing an order, the client can choose how to pay among the different payment methods available, depending on the country the client is based. Cash on delivery is only available in Spain.

To ensure that your credit or debit card is not being used without your consent, you will be sent to Banco Pastor or other banks in charge of e-payment. Your credit card details will go directly to the bank webpage, without any of the data being kept in our server.

These data will only be used by Clever-cool to complete the purchase order, produce a reimbursement when appropriate, or inform the police department in case any fraudulent activity against Clever-cool.com is detected.

1.2 Delivery

Clever-cool will send all orders through private delivery companies. Postage and handling will be automatically calculated in the web page before agreeing on the purchase.

1.3 Customer services

should you need any explanation, make a complaint, or should any incidence related to your order arise, you can contact us by calling +34 91 from Monday to Friday 9:00am to 18:00pm or sending a fax stating in the subject Customer Services.

1.4 Security and confidentiality
The purpose of this statement is to set out how we use personal information that we may obtain about you.

Clever-cool guarantees the security and confidentiality in all communications with its customers and clients.

All payment transactions are made through a secure server, based on the SSL standards, which protects data, preventing fraud or misuse by third parties.

Clever-cool will store and hold in computers or otherwise any personal information such as contact details and we will use this data to fulfil our agreement with you. Clever-cool guarantees the protection and confidentiality of personal information according to the Organic Law 15/1999, of the 13th of December on the Personal data protection.
In adherence to the terms stipulated in the Organic Law 15/1999 of the 13th of December, you can at any time exercise your right to access, amend or cancel your personal information by writing to Clever-cool SL., C/ Canoa, 43   28042 Madrid or by e-mail to: info@clever-cool.com

You can know more about this section by reading our Privacy Policy.

1.5 Applicable legislation and competent jurisdiction 

Transactions made with Clever-cool SL. will be governed by the Spanish legislation.

The contract between us shall be governed by the laws of Spain, and any dispute between us will be resolved exclusively in the courts of Madrid (Spain) provided there isn’t any legal disposition against it.


2.1 Intellectual property rights
You acknowledge and agree that all copyright, designs, photographs including image rights, graphic, sounds, music, video, text, registered brands, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice.

You can use the content of the web according to Clever-cool.com terms and conditions and licensors. Any reproduction or redistribution of the content is strictly prohibited and can lead to serious legal consequences.

It is strictly prohibited to copy, modify, distribute, transmit, display, or commercially exploit any content, software, products, or services contained within this site, including any revenue that might be generate as a consequence of advertising our website in any other media.

It is strictly forbidden to use, distribute or copy the above mentioned materials in another server or location.

Clever-cool.com contents and server are virus-free. Clever-cool.com will not be responsible for any technical problem that may arise while browsing our website and therefore will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Clever-cool.com accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

2.2 Links to third-parties websites

Clever-cool.com can include hyperlinks on the website to third-parties websites. Clever-cool.com has not reviewed all the third-party sites and does not have control over them. Clever-cool will not be responsible in any case for the contents of these web sites or the measures these websites take related to your privacy or treatment of your personal data.

We strongly recommend you read the Terms and Conditions and Privacy Policy of such websites.

2.3 Links to Clever-cool .com

If you are interested in activating a link to  www.Clever-cool.com, please contact us through the following e-mail address: info@clever-cool.com.

This communication is necessary to obtain Clever-cool.com consent. Clever-cool has the right to refuse to activate any links to its website.

2.4 Warning about content

Clever-cool has made every effort to prevent  the publication on its website of content describing or representing any form of physical or emotional violence or any content that can harm the user’s feelings in any way.

In any case, Clever-cool does not warrant the contents of the website to be appropriate or legal in countries other than Spain.

If you consider any content to be illicit or illegal in your country, we request you stop the use of our website immediately. Should you decide to continue using it, you will be the only responsible for the use you make of the contents and services provided by Clever-cool.

Clever-cool tries to ensure that the information on this site is accurate and complete. However, Clever-cool does not warrant that the website content is accurate, error-free or reliable at all times. In case any incorrect information, we shall proceed to correct it immediately.
2.5 Applicable legislation and competent jurisdiction 

Purchases made through Clever-cool SL. will be governed by the Spanish legislation.

The contract between us shall be governed by the laws of Spain, and any dispute between us will be resolved exclusively in the courts of Madrid (Spain) provided there isn’t any legal disposition against it.